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List of supported equipment
Power & Battery Battery drains quickly, Battery drains quickly, Phone not charging, Damaged charging port, Overheating
2. Screen & Display Broken/cracked screen, Black screen (but phone is on), Touchscreen issues (dead spots), Flickering screen
3. Network & Connectivity No network / SIM not detected, Wi-Fi not working, Bluetooth failing, Mobile data issue
4. Audio Microphone not working, Speaker defective, No sound during calls
5. System & Software Slow phone, Apps crashing, Viruses/malware, Boot loop, Forgotten password
6. Others Defective sensors (fingerprint, Face ID), blurry or non-functional camera
Power & Battery Will not turn on anymore, battery is swollen
2. Screen & Display Partial or dead touchscreen, Brightness issue
3. Network & Connectivity No network / SIM not detected, Wi-Fi not working, Bluetooth failing, Mobile data issue
4. Audio Microphone not working, Speaker defective, No sound during calls
5. System & Software Excessive slowness, Complete blockage
6. Connectivity Defective USB port, synchronization problem
Power & Battery Battery no longer holds charge, Does not turn on, Defective charger
2. Screen & Display Partial or damaged touchscreen, Broken screen, Screen ribbon cable issue
3. Network & Connectivity Wi-Fi not working, Bluetooth failing, Network card broken
4. Audio Microphone not working, Speaker defective, No sound on video calls
5. Heating & Performance Overheating, noisy or broken fan, slow PC
6. Peripherals Keyboard not working, Touchpad broken, Webcam not detected
7. Storage & System Hard drive failure, Windows won't boot, Blue screen (BSOD), Virus
1. Power Supply PC won't turn on, Power Supply (PSU) defective
2. Motherboard & Components Defective motherboard, failing RAM, overheating processor
3. Storage : Defective motherboard, Hard drive broken, SSD not recognized
4. Display No signal on screen, graphics card dead
6. Others Abnormal noise (fans), USB ports not working
Display Black screen, Vertical/horizontal lines
1. Power Supply Does not turn on, Turns off by itself
3. Image Quality : Flickering, Distorted colors, Poor resolution
Connectivity HDMI/VGA/DisplayPort not working, Poor detection by PC
1. Printers: Printer offline, Paper jam, Printing problem, Cartridge not detected, Wi-Fi connection impossible, Blurry prints
2. Baffles / Speakers / Sound Systems : No sound, Distorted sound, Bluetooth not working, Defective battery, Damaged charging port, Unresponsive buttons, Power issue
3. Televisions (TVs) : TV won't turn on, Black screen with no image, No sound, HDMI not detected, Flickering image, Remote control not recognized
4. Routers & Networks : Wi-Fi connected, No internet connection, Router restarting on its own, Poor network coverage. Network configuration impossible
5. Cameras & video surveillance : Camera offline, Poor image quality, Recording impossible, Network configuration problem
How does it work?
For professional assistance at the Gates Solution Center, please describe your breakdown in our contact form. You will be contacted shortly thereafter by an expert.